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History of the Superyacht Industry and where we are today

  • An Introduction to the Industry
  • History and background to the Superyacht Industry
  • Regulations and Flag States
  • Superyacht Standards
  • Classification societies and the role of Class
  • Different levels of regulation
  • The role of the yacht manager
  • Industry Associations

The Role of the Purser

  • Where does the purser fit in the yacht’s crew structure?
  • What are the main heads of department responsibilities on a day-to-day basis?
  • Typical duties of the purser
  • What role does the purser play within the yacht’s emergency organisation?
  • What role does the purser play in dealing with guests?
  • Time management
  • Record keeping
  • Effective Communication
  • Leadership

Budgets and Accounting

  • Financial Policy
  • Bookkeeping
  • Accounting
  • Budgeting
  • Costing
  • Cash Management
  • Internal Controls
  • Charter Accounting
  • Auditing
  • Value Added Tax (VAT)
  • Brexit and VAT
  • Corporate Ownership
  • Anti Money Laundering
  • Bribery Act

Crew Management

  • Superyacht crew and shore support
  • How superyacht sizes and use impact the crew
  • Typical crew day in a charter yacht
  • Maritime Labour Convention
  • Crew contracts
  • Disciplinary procedures
  • Recruitment
  • Crew induction
  • Crew development
  • Qualifications
  • Crew Management

Essential Law and the Superyacht Regulatory Environment

  • Legal Concepts
  • Maritime Law

Charter

  • Role of the Charter Manager
  • Campaign
  • Location
  • Itinerary
  • Charter party profile and preferences
  • Safety and security

Destination Management

  • Know your stuff
  • Destination research
  • Sources of information and the importance of being correct
  • Creating an Itinerary: understanding the client, giving that something extra
  • Guest activity management
  • The influence of weather
  • The importance of planning
  • Visas, vaccinations and permissions
  • Managing media both social and the paparazzi for either privacy or promotion
  • Environmental concerns

Travel and Logistics

  • Corporate travel policies
  • Itinerary
  • Booking travel with an agent
  • Travel finance and accounts
  • Travel profile form

Port Clearance

  • Yacht Agents
  • Crew List
  • Customs and Immigration
  • Mediterranean Cruising
  • USA and Caribbean Cruising
  • ISPS

The Pursers Role in Superyacht Operations

  • Routine Operations
  • In harbour
  • At sea
  • Refit and lay-up periods
  • Emergency drills