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Who is This Course Suitable For?

The course is fundamentally aimed at those wanting to increase their knowledge and responsibility within this specialist area of the insurance market. Those wanting to transfer their existing skills or start from scratch will benefit from the information available.

12 – 18 months

10 in total

Diploma: £2,950
Certificate: £2,150

Recognised by:
University of Portsmouth

About the Course

The course covers all aspects of insurance claims, from the history and developments through legislative changes to different aspects of handling a claim. By breaking down the fundamentals of process into bite sized chunks, it will leave the student with a good understanding of this subject as a whole.

The modules are written by those working in the industry so it is current in terms of where the insurance claims are at the moment. For instance the significant changes in consumer law that was introduced in 2015 has obvious impacts in dealing with a large proportion of claims.

Studying this Diploma is a great way to boost your career prospects. Many students study to develop themselves in their existing role, while others study with a complete change of career in mind.

Course Structure

The course consists of 10 modules. All students are required to successfully complete and pass the module assignments. Diploma students will also be required to sit and pass a final examination.

1. Introduction to Marine Insurance
  • Legal Side of Marine Insurance
  • The Practical Side  of Marine Insurance
  • Proximate Cause
  • Brief History of the development of Marine Insurance
2. Cargo Claims
  • Background to Cargo Insurance
  • The Open Policy
  • Types of claims
  • Deck cargo claims
  • Calculating a claim
  • Making a claim – Who and When
  • The Enterprise Act 2016 – A “Reasonable Time” to Pay – What does that mean?
  • Rules which apply to shipment of goods carried by sea
  • Defences in the rules open to carriers
  • Case studies
3. Hull and Machinery Claims
  • Background to hull and machinery insurance
  • Components of the policy
  • Types of claims normally covered under the H&M policy
  • Loss adjustments
  • Practical aspects of making a claim
  • Superyacht Claims
4. Legal Aspects Associated with a Marine Insurance Claims Handling
  • The History of Marine Insurance Law
  • Fundamentals of an insurance contract
  • Consumer versus non-consumer
  • IA 2015 and CIDRA 2012 – key concepts that have changed
  • Warranties
  • Fraud 26
  • Proximity
  • Total loss, constructive loss and partial loss
  • Particular average
  • General average and the York Antwerp rules
  • Bringing a claim
  • Disputes
5. Protection & Indemnity Claims
  • Background to P&I insurance
  • Components of the policy
  • Types of claims covered
  • Loss adjustments and claims handling
  • Making and defending a claim
6. Quantification of a Claim
  • Roles – Loss Adjuster or Surveyor
  • Calculating the claim, types of claim, instruction and type of policy
  • Standards – exposure to risk and liabilities
  • Techniques and process
  • Packing, cause and reporting
  • Other types of survey
7. Small Yacht Claims
  • The small yacht market
  • Background to insurance offered & recent key changes
  • Components of the policy
  • Types of claims
8. Salvage Claims
  • Introduction to seabourne trade
  • World seabourne trade
  • World casualty statistics
  • The IMO and casualty recording
  • Salvage principles
  • International Convention on Salvage
  • Salvage claims and salvage law
  • Towage & salvage
  • Maritime Law
  • Wreck Law
  • International Maritime Law
  • Insurance considerations
  • SCOPIC (Special compensation P&I club)
  • Role of the special casualty representative
  • Organisations involved in the salvage industry
  • Notable salvage operations
9. Port, Boatyard or Marina Claims
  • Types of boatyard or marina claims
  • Boatyard operations
  • Base marina operations
  • Infrastructure & management of a marina or boatyard
  • Risks & mitigations in a boatyard & marina
  • Assessing how the boatyard or marina manages risk
  • Handling the claim
  • Marina & Boatyards around the world
10. Inspection Process
  • Role of the marine surveyor
  • Cause, nature and extent
  • The investigation process
  • Reporting
  • Seaworthiness
  • Case studies
Career Pathway

Career path:
This will assist seafarers looking to come ashore in Protection & Indemnity (P&I) or Hull &Machinery (H&M) insurance as well  as individuals working in insurance looking to move into the specialist area of marine insurance.

£65-75K per annum.

Claims management for members and insurers.

Meet the Course Director

Richard Cray

BEng (Hons), MIIMS, DipMarSur – Marine Surveyor

Richard has travelled the world as a marine surveyor and therefore has an extensive knowledge of a wide range marinas and boatyards. So from the small family owned boatyard to the biggest shipyards in the world, he has worked in and surveyed both the vessels and yards that they are in. He believes that by following best practises and having appreciation of the risks, a safe and effective working environment can be developed.


On passing the Diploma, you will receive the above icon. Please use it on your business cards, LinkedIn profile and website(s)!

You can also use these letters after your name: MTA Dip MIC


Online learning allows you to study in your own time, at your own pace from anywhere in the world. This saves on travel and classroom costs and allows you to fit your studies around your job and progress your career.


While the nature of distance learning is independent study, we recognise the importance of support. Students can contact us at any time during their course for assistance and our team of industry experts are always on hand for advice.


We have over 50 industry experts writing, developing and advising on our course material. We truly believe that allowing students to tap into their expertise and knowledge is of the utmost importance to fulfil your dream career.

If you would prefer to complete this as a classroom-based course, please contact us.


How long do the courses take to complete? What's the difference between a Diploma and a Certificate? Read through our Frequently Asked Questions below to find out the answer.

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